Overview
Mukuta H Publication offers worldwide shipping for physical books and instant digital delivery for eBooks. We are committed to ensuring your books reach you safely and on time, no matter where you are located.
This policy outlines our shipping methods, delivery timelines, costs, and procedures for both physical and digital products.
Physical Books - Worldwide Shipping
Shipping Destinations
We ship physical books worldwide to all countries and territories. Our shipping partners ensure reliable delivery to your doorstep, regardless of your location.
Shipping Methods
We offer various shipping options based on your location and urgency:
- Standard Shipping: Economical option with reliable delivery times
- Express Shipping: Faster delivery for urgent orders (available in select regions)
- International Shipping: Secure international delivery with tracking
Delivery Times
Delivery times vary based on your location and shipping method selected:
- Within India: 5-10 business days (Standard), 2-5 business days (Express)
- International (Asia Pacific): 10-20 business days
- International (Europe & Americas):15-30 business days
- International (Other Regions):20-35 business days
Note: Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. Business days exclude weekends and public holidays.
Shipping Costs
Shipping costs are calculated based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
- Number of books ordered
Shipping costs will be displayed at checkout before you complete your purchase. We may offer free shipping promotions for orders above certain thresholds—check our website for current offers.
Order Processing
Once your order is placed and payment is confirmed:
- Order confirmation email will be sent immediately
- Order processing typically takes 1-3 business days
- Shipping notification with tracking number will be sent once your order is dispatched
- You can track your shipment using the provided tracking number
Digital Books (eBooks) - Instant Delivery
Instant Access
Digital books (eBooks) are delivered instantly upon successful payment. You will receive:
- Immediate download link via email after purchase
- Access to your digital library in your account dashboard
- Multiple download options (PDF, EPUB, MOBI formats where available)
- Ability to re-download your purchased eBooks anytime
Digital Delivery Process
- Complete your purchase and payment
- Receive instant confirmation email with download instructions
- Access your eBook through the provided link or your account
- Download to your preferred device (computer, tablet, e-reader, or smartphone)
Digital Format Compatibility
Our eBooks are available in standard formats compatible with most e-readers and devices, including Kindle, iPad, Android tablets, and computers. Format availability may vary by title.
Order Tracking
For physical book orders, you will receive a tracking number via email once your order is shipped. You can use this tracking number to:
- Monitor your shipment's progress in real-time
- View estimated delivery date
- Track location updates
- Receive delivery notifications
You can also track your order by logging into your account and visiting the "My Orders" section.
International Shipping Considerations
Customs and Duties
For international orders, customs duties, taxes, and fees may apply depending on your country's import regulations. These charges are the responsibility of the recipient and are not included in the shipping cost or product price. You may be required to pay these fees upon delivery.
Customs Delays
International shipments may be subject to customs inspection, which can cause delays beyond our estimated delivery times. We are not responsible for delays caused by customs processing.
Accurate Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses. If you need to update your shipping address, contact us immediately after placing your order.
Packaging and Handling
We take great care in packaging your books to ensure they arrive in perfect condition:
- Books are carefully wrapped and protected with appropriate padding
- Sturdy boxes or padded envelopes are used for shipping
- Multiple books are securely packaged together to prevent damage
- International shipments receive extra protection for long-distance travel
Delayed or Lost Packages
Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us. We will investigate and work with the shipping carrier to locate your package. Delays may occur due to weather, customs processing, or carrier issues.
Lost Packages
If your package is confirmed lost by the shipping carrier, we will replace your order at no additional cost or provide a full refund. Please contact us within 30 days of the estimated delivery date to report a lost package.
Shipping Restrictions
While we ship worldwide, certain restrictions may apply:
- Some countries may have restrictions on importing books or printed materials
- P.O. Box addresses may have limited shipping options
- Remote or hard-to-reach locations may require additional shipping time or costs
- We reserve the right to refuse shipping to addresses we deem unsafe or unreliable
If you have concerns about shipping to your location, please contact us before placing your order.
Multiple Items and Combined Orders
When ordering multiple physical books:
- Items may be shipped together in one package or separately, depending on availability
- If items are shipped separately, you will receive separate tracking numbers for each shipment
- Shipping costs may be combined or calculated per item, as displayed at checkout
- If some items are out of stock, available items will be shipped first, and backordered items will be shipped when available
Questions About Shipping?
If you have questions about shipping, delivery, or need to update your shipping address, please contact us:
Mukuta H Publication
Barua Complex, Ghahigaon, Gohpur
Biswanath, Assam 784170, India
Email: mukutahpublication@gmail.com
Phone: +91 9101773655
Business Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST